Accessories — Support Manual
Support guide for all charging stations, docking stations, and connectivity accessories. Covers setup, indicator light meanings, troubleshooting, and frequently asked questions for each accessory.
How to Use This Guide
This manual covers every accessory currently documented. Use the compatibility matrix below to identify which accessories work with your robot, then jump to the relevant section.
Accessory–Robot Compatibility Matrix
| Accessory | Model | Compatible Robots |
|---|---|---|
| Charging Station Light | CSDM01 | FlashBot New, T300, KettyBot, KettyBot Pro, PuduBot 2, SwiftBot |
| Mobile Water Station | SDBC02 | CC1 series cleaning robots |
| CC1 Charging Station | CSBC01 | CC1 series cleaning robots |
| CC1 Docking Station | SDBC01 | CC1 series cleaning robots |
| CC1 Self-Cleaning Docking Station (Main Unit) | SDBC01 | CC1 series cleaning robots |
| CC1 Self-Cleaning Docking Station (Base Unit) | SCLC01 | CC1 series cleaning robots |
| MT1 Charging Station | MSBC01 | MT1 (MTBC01) only |
| GW1 Gateway | PGCG01 | KettyBot, PuduBot 2, SwiftBot, BellaBot, and similar delivery robots |
| Pudu Pager | PPCC01 | delivery robots with pager support (requires GW1 Gateway) |
Quick Reference: Which Station Does What?
- Charging stations provide battery power only (Charging Station Light, CC1 Charging Station, MT1 Charging Station).
- Docking stations handle water management — filling clean water, draining sewage, and optionally self-cleaning pads (CC1 Docking Station, CC1 Self-Cleaning Docking Station).
- Mobile Water Station removes the need for permanent plumbing by providing a portable water tank that connects to a docking station.
- GW1 Gateway + Pudu Pager form a wireless call system that lets customers summon a delivery robot with a button press.
Charging Station Light
Overview
The Charging Station Light (Model: CSDM01) is a universal charging dock designed for multiple delivery robot models. It features metal electrode plates for automatic contact charging, Bluetooth communication for OTA firmware updates, and a multi-colour indicator light system that shows charging status at a glance.
The station must be placed against a flat wall on dry, level ground and secured using the built-in positioning knobs and lateral connection components.
Compatible robots: FlashBot New, T300, KettyBot, KettyBot Pro, PuduBot 2, SwiftBot
Specifications
| Feature | Value |
|---|---|
| Model | CSDM01 |
| Dimensions (L x W x H) | 39.1 x 15.9 x 37.3 cm (15.40 x 6.26 x 14.70 in) |
| Weight | 3 kg (6.61 lbs) |
| Adapter inputs | DC 29.4V / 3.5A, DC 29.4V / 8A, DC 29.2V / 15A |
| IP rating | IP20 |
| Communication | Bluetooth (2400–2483.5 MHz) |
| Working temperature | 0–40 °C |
| Storage temperature | -20–60 °C |
| Humidity (working) | 85% or less at 40 °C |
Adapter Compatibility by Robot
| Robot | 3.5A Adapter | 8A Adapter | 15A Adapter |
|---|---|---|---|
| FlashBot New | Recommended | Not recommended | Not recommended |
| T300 | Compatible | Compatible | Recommended |
| KettyBot | Compatible | Recommended | Recommended |
| KettyBot Pro | Compatible | Recommended | Recommended |
| PuduBot 2 | Compatible | Recommended | Recommended |
| SwiftBot | Compatible | Recommended | Recommended |
- Recommended = standard adapter for that robot (optimal charging speed).
- Compatible = will charge, but slower than standard.
- Not recommended = cannot charge the robot.
Setup and Installation
- Place the charging station on flat, dry ground with its back flush against a wall.
- Adjust the two positioning knobs on the rear to make the station parallel to the wall and stable.
- Connect the correct power adapter to the matching labelled port on the rear. Only connect one adapter at a time.
- Optionally slot the adapter into the built-in adapter holder on the back.
- Plug the adapter into a mains power outlet. The indicator light should show steady blue.
- Maintain at least 100 cm clearance in front and 50 cm on each side. If using multiple stations, keep them at least 100 cm apart.
- Ensure no mirrors, glass, or reflective surfaces are within the robot's line of approach.
Indicator Lights
| Light State | Meaning |
|---|---|
| Steady blue | Normal standby — no robot connected |
| Flashing green | Robot docking in progress |
| Steady green | Charging in progress |
| Steady yellow | Slow charging — adapter is not the standard one for this robot |
| Flashing yellow | Multiple adapters connected simultaneously, or adapter incompatible |
| Steady red | Charging station fault |
| Flashing red | OTA firmware upgrade failed |
| Flashing blue (quick) | OTA firmware update in progress — do not unplug |
| Flashing blue (slow) | Bluetooth connection successful |
Troubleshooting
Light does not turn on
- What you see: No indicator light at all after plugging in.
- Causes: Loose adapter connection, dust or debris in the port, faulty outlet.
- Checks: Confirm the adapter is firmly connected to the station. Inspect the port for dust or debris.
- Solution: Clean the port with a dry cloth or compressed air. Try a different outlet.
- Escalate if: The light still does not turn on after cleaning and testing with a known-good outlet.
Steady blue but robot will not charge
- What you see: Blue light is on (standby), but the robot docks and nothing happens.
- Causes: Robot is not in the compatible products list.
- Checks: Verify the robot model against the compatibility matrix above.
- Solution: The station cannot recognise non-compatible or unsupported robots. Use the correct station for the robot.
- Escalate if: The robot is in the compatibility list but still will not charge.
Flashing yellow — will not charge
- What you see: Yellow light flashing, no charging.
- Causes: More than one adapter plugged in, or adapter does not match the robot.
- Checks: Count the number of adapters connected. Compare the adapter to the compatibility table.
- Solution: Remove extra adapters — keep only one. Swap to the correct adapter for your robot model.
- Escalate if: Only one correct adapter is connected and the yellow flash persists.
Steady yellow — slow charging
- What you see: Yellow light stays on, robot charges slowly.
- Causes: The adapter works but is not the standard one for this robot.
- Checks: Compare the adapter in use to the "Recommended" column in the compatibility table.
- Solution: Swap to the recommended adapter for optimal charging speed.
Steady red — fault
- What you see: Red light stays on, robot will not charge.
- Causes: Foreign objects, liquids, or obstructions on the metal electrode plates.
- Checks: Inspect the electrode plates for debris or liquid.
- Solution: Clean the plates and retry. If the red light persists, disconnect power.
- Escalate if: Red light continues after cleaning — contact HUTECH support.
FAQ
Can I use a third-party power adapter? No. Only original original power adapters are supported. Using non-original adapters may damage the station or robot and voids the warranty.
Can I connect two adapters at once for faster charging? No. Only connect one adapter at a time. Connecting two or more simultaneously causes the indicator to flash yellow and prevents charging.
How much clearance does the charging station need? At least 100 cm in front and 50 cm on each side. If using multiple stations, space them at least 100 cm apart.
Can I place the station near a window or mirror? No. Mirrors, glass panels, and similar reflective or transparent surfaces can interfere with the robot's navigation sensors during docking. If unavoidable, cover the reflective surface.
What does flashing blue mean? Quick flashing blue means an OTA firmware update is in progress — do not unplug the station. Slow flashing blue means Bluetooth pairing succeeded. Both are normal states.
How do I clean the charging station? Wipe with a soft, dry cloth. Do not use detergents, sprays, or chemical products. For electrode plates and power ports, use compressed air to remove dust. If the station is cracked or deformed, disconnect power and contact support.
Can I use this station with incompatible robots? No. This charging station is strictly limited to delivery robots. Using it with products from other manufacturers is prohibited and may cause damage.
Mobile Water Station
Overview
The Mobile Water Station (Model: SDBC02) is a two-part water supply system consisting of a connecting base and a mobile water tank. It is designed for use with cleaning robots that require automatic water filling and draining, eliminating the need for permanent water pipeline modifications.
The system provides a movable tank that staff can wheel to a convenient location for refilling and emptying, then reconnect to the base station.
Compatible robots: CC1 series cleaning robots (used with a fixed workstation/docking station)
Specifications
| Feature | Value |
|---|---|
| Model | SDBC02 |
| Connecting base dimensions | 262 x 230 x 787 mm |
| Mobile water tank dimensions | 480 x 470 x 740 mm |
| Connecting base weight | 9 kg |
| Mobile water tank weight | 20 kg |
| Clean water tank capacity | 30 L |
| Sewage tank capacity | 30 L |
| Input voltage | 29.2 Vdc, 2.5 A |
| Working temperature | 0–40 °C |
| Storage temperature | -20–60 °C |
| Humidity (working) | 90% or less at 40 °C |
| Connection method | Electrical and water connections with fixed workstation |
Setup and Installation
- Deploy the fixed workstation (docking station) at the desired location and plug it in.
- Place the connecting base on the right side of the fixed workstation, within 1 metre. Secure the base to the ground or against a wall so it cannot move.
- Connect the base's electrical cable into the external power socket of the fixed workstation. The base indicator light should show steady blue.
- Connect the sewage pipe and clean water pipe between the base and the fixed workstation's water system.
- Push the mobile water tank to the front of the connecting base. Engage the wheel hub brake.
- Connect the coupling on top of the base to the mobile water tank. The indicator should change from blue to green.
- In the robot's map settings, set the workstation usage mode to "Use Mobile Water Station."
- The robot can now automatically fill and drain water.
- Maintain 2 metres clearance in front and 1.5 metres on each side of the fixed workstation.
Indicator Lights
| Light State | Meaning |
|---|---|
| Steady blue | Base is powered and connected to workstation, but mobile tank is not connected |
| Steady green | Mobile tank connected successfully, water levels sufficient |
| Steady red | Sewage tank in the mobile water tank is full — needs emptying |
| Flashing red | Abnormal connection or malfunction between base and workstation |
Troubleshooting
Indicator stays blue after connecting tank
- What you see: Blue light remains after pushing the tank into position.
- Causes: Coupling not fully engaged.
- Checks: Verify the coupling on top of the base is properly engaged with the mobile water tank. Ensure the tank is fully pushed into position.
- Solution: Re-seat the coupling connection.
- Escalate if: Blue light persists after re-seating.
Steady red light
- What you see: Red indicator, robot stops water cycle.
- Causes: Sewage tank is full.
- Solution: Disconnect the tank, empty the sewage, refill clean water, and reconnect.
Flashing red light
- What you see: Red light flashing.
- Causes: Abnormal connection between the base and the fixed workstation.
- Checks: Inspect all electrical and water pipe connections.
- Solution: Re-seat all connections. If the problem persists, disconnect power and contact support.
- Escalate if: Flashing red continues after re-checking all connections.
Robot stops filling or draining mid-cycle
- What you see: Water cycle stops before completing.
- Causes: Water level low or sewage tank full.
- Checks: The Pudulink app and robot screen will show a notification.
- Solution: Replace the water as described in the setup steps.
Water leaking from connections
- What you see: Water visible at pipe joints or base.
- Causes: Loose connections or damaged seals.
- Checks: Inspect all water hose connections.
- Solution: Tighten connections securely. If the base or tank shows cracks or deformation, stop use and contact support.
FAQ
Can I add cleaning agent directly into the mobile water tank? No. Cleaning agents must only be added to the cleaning agent container on the side of the fixed workstation, not into the mobile water tank. Adding chemicals directly to the tank can cause damage or incorrect cleaning concentrations.
How far from the fixed workstation should the connecting base be? Within 1 metre, on the right side of the fixed workstation, so the electrical and water pipe connections can reach properly.
How do I know when to replace the water? The indicator turns steady red and the Pudulink app sends a notification. Disconnect the tank, empty the sewage, refill clean water, and reconnect.
Can the mobile water tank be used without the connecting base? No. The mobile water tank and connecting base must be used together with a fixed workstation. The tank alone has no power or water connection capability.
How do I clean the mobile water tank? Wipe the exterior with a soft, clean, dust-free cloth. Periodically clean the inside walls of the sewage tank to prevent buildup. If you notice cracks, deformation, or leaks, disconnect power and water and contact support.
What happens if a pipe is not connected properly? The indicator will flash red. Verify all pipe connections are secure and properly seated.
Can I move the water station while the robot is using it? No. The connecting base must remain stationary and secured during operation. Only the mobile water tank should be moved — and only after disconnecting the coupling from the base.
What is the total water capacity? 30 litres clean water and 30 litres sewage, in two separate compartments within the same wheeled unit.
CC1 Charging Station
Overview
The CC1 Charging Station (Model: CSBC01) is the dedicated charging dock for the CC1 series cleaning robots. It provides automatic contact-based charging when the robot docks. The station must be wall-mounted or floor-secured in an indoor environment.
This is a separate unit from the CC1 Docking Station — the Charging Station handles power only, while the Docking Station handles water management.
Compatible robots: CC1 series cleaning robots
Specifications
| Feature | Value |
|---|---|
| Model | CSBC01 |
| Manual version | V2.0 |
| Communication | Bluetooth (based on similar stations) |
| Working temperature | 0–40 °C (typical) |
| Storage temperature | -20–60 °C (typical) |
Note: The source manual for this accessory contained only cover and table-of-contents pages. The specifications above are inferred from the product family. Refer to the printed manual or contact HUTECH support for exact values.
Setup and Installation
- Place the charging station on flat ground with its back against a wall.
- Secure the station using lateral connection components (wall or floor mounting).
- Ensure no reflective or transparent surfaces (mirrors, glass) are near the docking area.
- Keep the area clear — no flammable materials nearby.
- Connect the power supply and verify the indicator light shows standby (typically steady blue).
- The CC1 robot can now navigate to and dock with the station automatically.
Indicator Lights
The CC1 Charging Station follows the standard indicator pattern:
| Light State | Meaning |
|---|---|
| Steady blue | Normal standby |
| Red | Fault detected |
Note: Full indicator light documentation was not available in the extracted manual. The states above are confirmed from troubleshooting content. Additional states may exist — consult the printed manual for the complete reference.
Troubleshooting
Station not powering on
- What you see: No indicator light.
- Checks: Verify all power connections. Inspect the power port for dust or damage.
- Solution: Clean the port and try a different outlet.
- Escalate if: Station remains off after testing with a known-good outlet.
Robot cannot dock
- What you see: Robot approaches but fails to connect.
- Causes: Obstructions in the docking area, reflective surfaces nearby.
- Checks: Clear the area in front of the station. Look for mirrors or glass that may confuse the robot's sensors.
- Solution: Remove obstructions and cover or relocate reflective surfaces.
Red indicator light
- What you see: Red light on the station.
- Causes: Station fault.
- Solution: Separate the robot from the station. Wait for the light to return to blue. If it stays red, disconnect power and contact HUTECH support.
- Escalate if: Red light persists after clearing the robot and waiting.
Slow or no charging
- What you see: Robot docks but charges very slowly or not at all.
- Causes: Non-original power adapter.
- Solution: Verify you are using the original power adapter. Non-original adapters may not work or may charge slowly.
FAQ
Is the CC1 Charging Station the same as the Charging Station Light? No. The CC1 Charging Station (CSBC01) is designed specifically for CC1 cleaning robots. The Charging Station Light (CSDM01) is a universal station for delivery robots (KettyBot, SwiftBot, PuduBot 2, etc.). They are not interchangeable.
Can I use the CC1 Charging Station with delivery robots? No. The CC1 Charging Station is exclusively for CC1 series cleaning robots. Delivery robots use the Charging Station Light or their own dedicated stations.
Where should I place the charging station? Indoors, on flat ground, with its back against a wall, away from reflective surfaces. Keep flammable materials away and ensure adequate clearance for the robot to approach.
What should I do if the station shows a red light? Separate the robot and wait for the light to return to blue. If it stays red for an extended period, disconnect power and contact HUTECH support at techservice@pudutech.com.
CC1 Docking Station
Overview
The CC1 Docking Station (Model: SDBC01) is the fixed workstation for CC1 series cleaning robots. It serves as the robot's home base for water refilling, sewage draining, and self-cleaning operations. The docking station works with the optional Mobile Water Station for locations where permanent plumbing is not available.
This is separate from the CC1 Charging Station — the Docking Station handles water, the Charging Station handles power. Both are typically required for full CC1 operation.
Compatible robots: CC1 series cleaning robots
Specifications
| Feature | Value |
|---|---|
| Model | SDBC01 |
| Manual version | V3.0 |
| Function | Water filling, sewage draining, and robot docking |
| Working temperature | 0–40 °C (typical) |
| Storage temperature | -20–60 °C (typical) |
Note: The source manual contained only cover and table-of-contents pages. Full technical parameters were not available. Refer to the printed manual or contact HUTECH support for exact values.
Setup and Installation
- Choose a flat, indoor location with access to water supply and drainage (or use the Mobile Water Station).
- Place the docking station with its back against a wall and secure it to the ground or wall.
- Connect water supply and drainage pipes as per the installation guide.
- Connect the power supply.
- If using a Mobile Water Station, place the connecting base within 1 metre to the right of the docking station.
- Configure the docking station in the robot's map settings.
Indicator Lights
Note: Full indicator light documentation was not available in the extracted manual. Consult the printed manual for the complete reference.
Troubleshooting
Robot does not dock properly
- What you see: Robot fails to align with or connect to the station.
- Checks: Verify the docking area is clear. Confirm the station is level and secured. Check that the station is correctly mapped in the robot's settings.
- Solution: Clear the area, re-level the station, and re-map if needed.
Water not filling or draining
- What you see: Robot docks but water cycle does not start or complete.
- Checks: Inspect all water pipe connections. Verify the water supply is turned on. If using a Mobile Water Station, confirm it is connected and has sufficient water.
- Solution: Re-seat pipe connections and ensure supply is flowing.
Station not powering on
- What you see: No response when powered.
- Checks: Verify the power connection. Try a different outlet. Inspect the power cable for damage.
- Solution: Replace damaged cables and test with a known-good outlet.
Error indicators on the station
- What you see: Warning or error lights.
- Solution: Disconnect the robot, check all connections, and restart. If errors persist, contact HUTECH support.
FAQ
What is the difference between the CC1 Docking Station and the CC1 Charging Station? The Docking Station (SDBC01) handles water — filling clean water, draining sewage, and performing self-cleaning. The Charging Station (CSBC01) handles battery power only. Both are needed for full CC1 operation.
Do I need both a Docking Station and a Charging Station? Yes, for full functionality. The Docking Station provides water management and the Charging Station provides power.
Can I use the Docking Station without plumbed water? Yes, with the Mobile Water Station accessory (SDBC02), which provides a portable 30L clean water tank and 30L sewage tank.
How do I set up the Docking Station in the robot's software? After physically installing the station, access the robot's map configuration to mark the docking station position. If using a Mobile Water Station, set the usage mode to "Use Mobile Water Station" in the settings.
What maintenance does the Docking Station require? Keep it clean with a soft cloth. Regularly inspect water connections for leaks. Clean the interior drainage paths. If you notice cracks, deformation, or persistent errors, disconnect power and water and contact support.
CC1 Self-Cleaning Docking Station (Main Unit)
Overview
The CC1 Self-Cleaning Docking Station Main Unit (Model: SDBC01, V1.0) is the primary component of the self-cleaning docking system for CC1 series cleaning robots. This is the upper body that the robot interfaces with directly for automated cleaning pad washing, water management, and docking operations.
It must be used together with the Self-Cleaning Docking Station Base Unit — it cannot operate independently.
Compatible robots: CC1 series cleaning robots
Specifications
| Feature | Value |
|---|---|
| Model | SDBC01 |
| Manual version | V1.0 |
| Function | Self-cleaning of robot cleaning pads, water filling and draining |
| Working temperature | 0–40 °C (typical) |
| Storage temperature | -20–60 °C (typical) |
Note: The source manual contained only cover and table-of-contents pages. Full technical parameters were not available. Refer to the printed manual or contact HUTECH support for exact values.
Setup and Installation
- Assemble the Main Unit on top of the Base Unit following the printed manual diagrams.
- Connect all water and electrical cables between the Main Unit and Base Unit.
- Place the assembled station on flat ground with its back against a wall.
- Secure the station to the floor or wall.
- Connect to water supply and drainage (or use the Mobile Water Station).
- Power on and configure in the robot's map settings.
Indicator Lights
Note: Full indicator light documentation was not available in the extracted manual. Consult the printed manual for the complete reference.
Troubleshooting
Self-cleaning cycle does not start
- What you see: Robot docks but pad washing does not begin.
- Checks: Ensure the Main Unit is properly connected to the Base Unit. Check power and water connections. Verify the station is configured in the robot's settings.
- Solution: Re-seat all connections and re-check configuration.
- Escalate if: All connections confirmed but cycle still does not start.
Cleaning pads not getting clean
- What you see: Pads remain dirty after a cleaning cycle.
- Checks: Verify water supply is sufficient. Inspect the cleaning mechanism for blockages or debris.
- Solution: Clear any blockages. Ensure clean water is available.
- Escalate if: Issue persists after clearing debris and confirming water supply.
Water leaking from the Main Unit
- What you see: Water visible at pipe connections or on the station surface.
- Checks: Inspect all pipe connections between Main and Base units.
- Solution: Tighten connections and ensure seals are intact.
Robot fails to dock with the Main Unit
- What you see: Robot cannot align or connect.
- Checks: Confirm the station is level and the docking area is clear.
- Solution: Remove obstructions and re-level the station.
FAQ
What does the Main Unit do that the standard Docking Station does not? It adds automatic cleaning pad washing. When the robot docks, the Main Unit automatically washes the cleaning pads, reducing manual maintenance.
Can I use the Main Unit without the Base Unit? No. The Main Unit and Base Unit are designed as a paired system. The Base Unit provides structural support, water routing, and electrical connections.
Is the Main Unit compatible with the Mobile Water Station? Yes. The Self-Cleaning Docking Station system can work with the Mobile Water Station for locations without permanent plumbing.
How often should I clean the Main Unit itself? Regularly, as part of routine maintenance. Wipe down the exterior with a soft cloth. Inspect the self-cleaning mechanism for debris buildup. Check water connections for leaks.
What should I do if the self-cleaning quality is poor? Check that sufficient clean water is available. Inspect the pad washing area for debris, hair, or buildup. If the issue persists after cleaning, contact HUTECH support.
CC1 Self-Cleaning Docking Station (Base Unit)
Overview
The CC1 Self-Cleaning Docking Station Base Unit (Model: SCLC01) is the lower structural component of the self-cleaning docking system. It provides the foundation, water routing, electrical connections, and stability for the Main Unit that sits on top.
The Base Unit must be securely installed before the Main Unit is attached.
Compatible robots: CC1 series cleaning robots (used together with the Self-Cleaning Docking Station Main Unit)
Specifications
| Feature | Value |
|---|---|
| Model | SCLC01 |
| Manual version | V1.0 |
| Function | Structural base, water routing, and electrical interface for Main Unit |
| Working temperature | 0–40 °C (typical) |
| Storage temperature | -20–60 °C (typical) |
Note: The source manual contained only cover and table-of-contents pages. Full technical parameters were not available. Refer to the printed manual or contact HUTECH support for exact values.
Setup and Installation
- Place the Base Unit on flat, level ground with its back against a wall.
- Secure the Base Unit to the floor or wall using the provided mounting hardware.
- Connect water supply and drainage pipes to the Base Unit.
- Route electrical cables as indicated in the printed manual.
- Mount the Main Unit on top of the Base Unit and connect all cables and pipes between them.
- Power on and test all connections before first use.
Indicator Lights
Note: Full indicator light documentation was not available in the extracted manual. Consult the printed manual for the complete reference.
Troubleshooting
Base Unit not level
- What you see: Station wobbles or robot has docking failures.
- Causes: Uneven placement surface.
- Solution: Adjust the placement surface. Use shims if needed. An unlevel base can cause repeated docking failures.
Water connections leaking at the Base Unit
- What you see: Water at pipe fittings.
- Checks: Verify all pipe fittings are securely tightened. Inspect seals for wear or damage.
- Solution: Tighten fittings or replace worn seals.
Electrical connection issues between Base and Main
- What you see: Main Unit does not power on or functions intermittently.
- Checks: Ensure all cable connections are fully seated. Check for damaged pins or cables.
- Solution: Re-seat cables. Replace damaged cables.
Base Unit moves during robot docking
- What you see: Station shifts when robot docks.
- Causes: Station not properly secured.
- Solution: Re-mount using the lateral connection components. Fix the unit to the wall or floor.
FAQ
Can I install the Base Unit on carpet? No. The Base Unit must be installed on a flat, hard surface (tile, concrete, vinyl, etc.) for stability. Carpet can cause instability and docking failures.
What tools do I need to install the Base Unit? Basic tools for wall or floor mounting — drill, screws, and anchors appropriate for your surface type. The printed manual includes specific hardware requirements.
How do I connect the water pipes to the Base Unit? The Base Unit has clearly labelled inlet and outlet ports for clean water supply and sewage drainage. Connect the appropriate pipes to each port and ensure all fittings are securely tightened.
Can I replace the Base Unit independently of the Main Unit? Yes, if the replacement is the same model (SCLC01) and compatible with the Main Unit. Disconnect all water and electrical connections before removal.
What is the warranty on the Base Unit? Covered under The standard manufacturer warranty terms — normal use conditions, no unauthorised disassembly, and intact serial number labels required. Contact your distributor or techservice@pudutech.com for warranty claims.
MT1 Charging Station
Overview
The MT1 Charging Station (Model: MSBC01) is the dedicated charging dock for the MT1 commercial cleaning robot. Unlike the Charging Station Light (which uses external DC adapters), the MT1 Charging Station houses the MT1's own battery charger internally and accepts standard AC mains power input.
The station uses Bluetooth for communication and features a simple indicator light system.
Compatible robots: MT1 (Model: MTBC01) only — not compatible with any other robot
Specifications
| Feature | Value |
|---|---|
| Model | MSBC01 |
| Dimensions (L x W x H) | 32 x 24.15 x 60 cm (12.60 x 9.51 x 23.62 in) |
| Input voltage | AC 90–264 V, 50–60 Hz |
| Output voltage | Max 29.2 V, 20 A |
| Communication | Bluetooth (2400–2483.5 MHz) |
| Transmit power | 10 dBm or less |
| Working temperature | 0–40 °C |
| Storage temperature | -20–70 °C |
| Working humidity | 0–90% RH |
| Storage humidity | 0–90% RH |
| Installation | Back against wall, fixed to wall or floor |
| Battery charger model | AP-PF600CH02920150B |
Setup and Installation
- Place the charging station on flat ground with its back against a wall. Secure it to the wall or floor with lateral connection components.
- Ensure no reflective or transparent surfaces (mirrors, glass) are near the station.
- Keep at least 2 metres clearance in front and 1.5 metres on each side.
- Install the MT1 robot's battery charger inside the charging station compartment, with the heat dissipation hole facing down.
- Use the MT1 battery charger's power cord for the external power connection.
- Optionally apply identification stickers to mark positions on both sides of the station.
- Plug in the power cord. The indicator should show steady blue.
Important: The MT1 requires significantly more clearance than the Charging Station Light (2m front / 1.5m sides vs. 1m front / 0.5m sides) because the MT1 is a larger commercial cleaning robot.
Indicator Lights
| Light State | Meaning |
|---|---|
| Steady blue | Normal standby — not connected to robot |
| Flashing green | Connecting with the robot (docking in progress) |
| Steady green | Connection succeeded, charging in progress |
| Red | Fault occurred |
Troubleshooting
Station not powering on
- What you see: No indicator light.
- Checks: Verify the mains power connection. Confirm the power cord is the original MT1 charger cord.
- Solution: Try a different outlet. Ensure the battery charger is correctly installed inside the station.
- Escalate if: Station remains off with confirmed power supply.
Red indicator light
- What you see: Red light, charging stops.
- Causes: Station fault.
- Solution: Separate the robot from the station. Wait for the light to return to blue. If it stays red, contact HUTECH support.
- Escalate if: Red light persists after clearing the robot.
Robot cannot find or dock with station
- What you see: Robot approaches the area but cannot locate or connect to the station.
- Checks: Ensure the station area is clear of obstructions. Check for reflective surfaces (mirrors, glass) nearby. Verify at least 2m front clearance.
- Solution: Remove obstructions and reflective surfaces.
Station overheating
- What you see: Station is unusually hot to the touch.
- Checks: Verify the battery charger inside is installed with the heat dissipation hole facing down.
- Solution: Ensure adequate ventilation around the station. Reinstall the charger in the correct orientation if needed.
- Escalate if: Overheating continues after correcting charger orientation and improving ventilation.
Slow charging
- What you see: Robot charges but significantly slower than expected.
- Checks: Confirm the correct battery charger model is installed (AP-PF600CH02920150B).
- Solution: Non-standard chargers are not supported. Install the correct charger model.
FAQ
Can I use the MT1 Charging Station with other robots? No. This station is designed exclusively for the MT1 commercial cleaning robot (model MTBC01). It is not compatible with delivery robots or other cleaning robot models.
Why does the MT1 station need more clearance than the Charging Station Light? The MT1 is a larger commercial cleaning robot requiring 2 metres in front and 1.5 metres on each side for safe approach and docking, compared to 1 metre / 0.5 metre for the smaller delivery robot station.
Do I install the battery charger inside the station myself? Yes, but follow the instructions carefully. The MT1's battery charger must be installed inside the station compartment with the heat dissipation hole facing downward for proper cooling. Professional installation is recommended.
What power supply does the MT1 station need? Standard AC mains (90–264V, 50–60Hz). Unlike the Charging Station Light which uses DC adapters, the MT1 station accepts standard mains power through the installed battery charger, making it compatible with outlets worldwide.
Can children be near the MT1 Charging Station? Only under supervision. Children aged 8 and above may use the appliance only if supervised and instructed on safe use. Children should not play with the station. Cleaning and maintenance should not be done by unsupervised children.
What does a flashing green light mean? The station has detected the MT1 robot and is establishing a connection. This should change to steady green once the connection succeeds and charging begins.
How do I clean the MT1 Charging Station? Wipe with a soft, dry cloth. Do not use chemical cleaners. If the station shows cracks, deformation, or cannot charge, disconnect power and contact support immediately.
GW1 Gateway
Overview
The Pudu GW1 Gateway (Model: PGCG01) is a networking device that acts as a communication bridge between Pudu pager systems and delivery robots. When a customer presses a pager button to request service, the signal travels through the GW1 Gateway to reach the robot and trigger a delivery task.
The gateway is required for any venue using the Pager call system — pagers cannot communicate with robots without it.
Compatible robots: delivery robots with pager support (KettyBot, PuduBot 2, SwiftBot, BellaBot, and similar models)
Specifications
| Feature | Value |
|---|---|
| Model | PGCG01 |
| Manual version | V2.0 |
| Function | Wireless communication bridge between pagers and robots |
| Connection | Connects to venue network / robot system |
Note: The source manual contained only the cover page. Detailed technical parameters (range, capacity, power consumption) were not available. Refer to the printed manual or contact HUTECH support for exact specifications.
Setup
- Unbox the GW1 Gateway and identify all included components.
- Place the gateway in a central location within the venue for optimal signal coverage. Avoid enclosed cabinets or areas near heavy metal structures.
- Connect the gateway to power.
- Pair the gateway with your robot system following the configuration interface.
- Register the pager units with the gateway.
- Test the system by pressing a pager and confirming the robot receives the call.
Troubleshooting
Pager signals not reaching the robot
- What you see: Pager is pressed but robot does not respond.
- Checks: Confirm the GW1 is powered on and properly connected. Verify the gateway is paired with the robot system. Check for signal obstructions between the pager and gateway.
- Solution: Re-pair the gateway with the robot system. Move the gateway to a more central position.
- Escalate if: Signal consistently fails after repositioning and re-pairing.
Gateway not powering on
- What you see: No power indicator.
- Solution: Verify the power connection. Try a different outlet or cable.
Intermittent signal loss
- What you see: Pager works sometimes but not always.
- Causes: Gateway too far from pagers, wireless interference, obstructions.
- Solution: Reposition the gateway to a more central location. Reduce the distance between pagers and gateway. Remove potential sources of wireless interference.
FAQ
What is the GW1 Gateway for? It connects pagers to robots. When a customer or staff member presses a Pager, the signal goes to the GW1 Gateway, which communicates the call to the designated robot to initiate a task.
Do I need a GW1 Gateway to use Pudu Pagers? Yes. The GW1 Gateway is required for the pager system to function. Without it, pager button presses cannot reach the robot.
Where should I place the GW1 Gateway? In a central area of your venue, ideally with line of sight to the areas where pagers will be used. Avoid enclosed cabinets or placement near heavy metal structures that could block signals.
How many pagers can one GW1 support? Refer to the printed manual for exact limits. The extracted documentation did not include capacity specifications.
Can I use multiple GW1 Gateways in one venue? For larger venues that may need extended coverage, contact HUTECH technical support to discuss multi-gateway configurations.
Pager
Overview
The Pudu Pager (Model: PPCC01) is a wireless call button used in restaurants, hotels, and other hospitality venues. When pressed, it sends a signal through the GW1 Gateway to a delivery robot, triggering the robot to navigate to the pager's assigned location (typically a table).
This allows customers or staff to request robot service with a single button press.
Requires: GW1 Gateway (the pager cannot communicate directly with robots)
Compatible robots: delivery robots with pager support
Specifications
| Feature | Value |
|---|---|
| Model | PPCC01 |
| Manual version | V2.0 |
| Function | Wireless call button for summoning delivery robots |
| Requires | GW1 Gateway for operation |
Note: The source manual contained only the cover page. Detailed technical parameters (battery type, range, dimensions) were not available. Refer to the printed manual or contact HUTECH support for exact specifications.
Setup
- Ensure a GW1 Gateway is already installed and configured.
- Register the pager with the GW1 Gateway following the pairing procedure.
- Assign the pager to a specific table or location in the robot's configuration.
- Place the pager at the designated table or service point.
- Test by pressing the pager button and confirming the robot responds.
Troubleshooting
Pager press does not trigger robot
- What you see: Button pressed, nothing happens.
- Checks: Confirm the GW1 Gateway is powered on and connected. Verify the pager is registered with the gateway. Check battery level.
- Solution: Re-register the pager. Replace the battery if low.
- Escalate if: Pager still does not work after re-registration and battery replacement.
Pager not pairing with gateway
- What you see: Pairing procedure fails.
- Solution: Ensure you are following the correct pairing procedure. Move the pager closer to the gateway during pairing. Reset the pager and try again.
Robot goes to wrong table
- What you see: Robot responds but navigates to the wrong location.
- Causes: Incorrect table/location assignment.
- Solution: Check the table assignment in the robot's configuration. Re-assign the pager to the correct location.
FAQ
How does the Pager work? Press the button, and a robot comes to your table. The pager sends a wireless signal to the GW1 Gateway, which forwards the request to the delivery robot. The robot navigates to the location assigned to that specific pager.
Does the Pager need a GW1 Gateway? Yes. The pager cannot communicate directly with the robot — it needs the GW1 Gateway as an intermediary.
Does the pager use batteries? Refer to the printed manual for battery type, life expectancy, and replacement instructions. This information was not available in the extracted documentation.
Can I reassign a pager to a different table? Yes. Pager-to-table assignments can be changed in the robot's or gateway's configuration software.
What is the range of the Pager? Refer to the printed manual for exact range. Range depends on venue layout, obstacles, and GW1 Gateway placement.
How many pagers can I use in one venue? The number of pagers is limited by the GW1 Gateway's capacity. Consult the printed manual or contact HUTECH support for maximum pager counts per gateway.
General Support
Common Rules for All Charging Stations
These rules apply to every charging station covered in this manual:
- Always use original original power adapters and cables
- Place on flat, dry ground with the back against a wall
- Secure to wall or floor using lateral connection components
- No reflective surfaces (mirrors, glass) near the docking area
- No flammable materials nearby
- Indoor use only
- Working temperature range: 0–40 °C
- If smoke or burning smell occurs, disconnect power immediately and contact support
- Do not move the station while in use
Warranty Information
The standard manufacturer warranty applies to all accessories listed in this manual:
- Free warranty covers non-human-induced quality issues within the warranty period under normal use
- Product must not have been unauthorised disassembled or modified
- Serial numbers and factory labels must be intact
- Valid proof of purchase is required
- Distributors handle first-line maintenance; the manufacturer provides spare parts and technical support to distributors
When to Contact Support
Contact support when:
- An indicator light shows a persistent fault state (steady red) that does not clear after following the troubleshooting steps
- You see smoke, smell burning, or notice physical damage (cracks, deformation)
- Water is leaking and cannot be resolved by tightening connections
- The station or accessory does not power on after checking all connections
- You need replacement parts, warranty service, or technical guidance beyond this manual
Support Contact
- HUTECH Robotics: ai.hutechrobotics.com
- Manufacturer Support: techservice@pudutech.com